The purpose of this notice
We are committed to protecting your privacy and safeguarding your personal data. Our use of your personal data is subject to the EU General Data Protection Regulation, other relevant UK and EU legislation (together Data Protection Legislation), as well as marketing rules.
In this privacy notice we explain how we will process your personal information obtained through your use of our Monergie platform, our website (www.monergie.com), and through other interactions with you (e.g. events)
It is important that you read this privacy notice, together with any other privacy notice we may provide on specific occasions, so that you are fully aware of how and why we are using your data, and what data protection rights you have.
What does this notice cover:
Who we are
When we say we, us or our in this privacy notice, we mean Monergie Ltd, a company incorporated and registered in England and Wales with company number 11671583 and whose registered office is at 24 Holborn Viaduct, International House, London, England, EC1A 2BN.
For the purposes of the Data Protection Legislation, we are the controller of your personal data covered by this privacy notice. This means that we are responsible for deciding how we hold and use personal information about you.
In addition, if you use our Monergie platform to request advance on salary from your employer, we process your personal data uploaded or entered onto our Monergie platform by you, your employer or generated by your or your employer's use of the platform as a data processor. This means that we do that on behalf of, and under the instructions of, your employer, who act as the controller of your personal data. This privacy notice does not cover that type of processing but, if you have access to and use our Monergie platform, this means that we have a written contract in place with your employer, which sets out how we must process your personal data. For further information, please contact your employer.
If you have any questions in regard to any part of this notice, please contact us by e-mail at email@example.com or phone at +44 1416 288 796.
Personal data we collect
Personal data means information which relates to an identified or an identifiable individual.
|Types of personal data we may collect||Examples|
|Identity data||first name; last name; if you complete our website contact form name of your company/employer;|
|Contact data||email address; mobile number; address; if you complete our website contact form your telephone number (optional);|
|Contract data||details of our contracts with you (for example, our terms and conditions governing your use of our Monergie platform);|
|Professional data||if you represent our corporate customer or prospective customer (e.g. a company using or interested in using our Monergie platform): your name; work contact details; company name and address; job title;|
|Regulatory data||if you are a director of our corporate customer (e.g. a company using or interested in using our Monergie platform): your name, residential address and date of birth;|
|Usage data||services you signed up to (e.g. our blogs); reason for using the platform; and|
|Technical data||internet protocol (IP) address; login data; browser type and version; time zone setting and location; browser plug-in types and versions; time spent on the website or platform; operating system and platform and other technology on the devices you use to access our website or platform.|
Before you disclose to us the personal information of another person you must ensure that you have a lawful basis to do so. For information on when and how you can lawfully disclose personal data, please see the Information Commissioner’s Office Guide to the General Data Protection Regulation
We may also collect, use and share anonymised, aggregated data such as statistical or demographic data for any purpose. Anonymised data may be derived from your personal data (including personal data which we may process on behalf of our employer in connection with your use of our Monergie platform) but is not considered personal information in law as this information does not directly or indirectly reveal your identity. For example, we may aggregate information on how you use our website to calculate the percentage of users accessing a specific website feature.
How we collect personal data
We collect most of this information from you direct. However, we may also collect information from other sources.
|Type of source||Examples|
|Your use of our platform, website and/or services||when you sign up to or use our services; sign up to our mailing list; submit an online or email enquiry to us; subscribe to our blogs, complete a contact form; complete a survey; submit feedback;|
|Direct interactions with you||when you first contact us (e.g. by phone or email); when you register interest in our services; when you give us your business card;|
|Monergie platform||when you use our Monergie platform (e.g. interact with the elements of our website that are locked behind account functionality or use our employee mobile app);|
|Automated technologies or interactions||as you interact with our website, app and advertisements, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. For further details, please see our Cookies Notice here: https://www.monergie.com/cookies/.|
How and why we use personal data
Under the Data Protection Legislation, we can only use your personal data if we have a proper reason for doing so.
Who we share personal data with
We may share your information with third parties for the purposes set out in this notice.
We also share data with providers of cloud-based tools and services, which we use to operate our business:
We impose contractual obligations on the above providers to ensure that your personal data is protected.
We may also:
How long we keep personal data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. For example, if:
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
You have a number of rights in relation to your personal data, which allow you to access and control your information in certain circumstances. You can exercise these rights free of charge, unless your request is manifestly unfounded or excessive (in which case we may charge a reasonable administrative fee or refuse to respond to such request).
|Access||This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.|
|Rectification||The right to require us to correct any inaccuracies in your personal data.|
|Erasure (to be forgotten)||The right to require us to delete your personal data in certain situations.|
|Restriction of processing||The right to require us to restrict processing of your personal data in certain circumstances (e.g. if you contest the accuracy of the data we hold).|
|Data portability||The right to receive, in certain situations, the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party.|
|To object||The right to object at any time to your personal data being processed for direct marketing (including profiling) or, in certain other situations, to our continued processing of your personal data (e.g. processing carried out for the purpose of our legitimate interests).|
|Not to be subject to automated individual decision-making||The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you, or similarly significantly affects you.|
If you would like to exercise any of those rights, please contact us at firstname.lastname@example.org or by phone on +44 1416 288 796. Please let us know what right you want to exercise and the information to which your request relates.
Keeping personal data secure
We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
We hope that we can resolve any query or concern you may raise about our use of your information. You may contact us by using the contact methods set out in the How to contact us section of this policy.
The Data Protection Legislation also gives you a right to lodge a complaint with a supervisory authority, in particular in the European Union (or the European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws has occurred. The supervisory authority in the UK is the Information Commissioner, who may be contacted at https://ico.org.uk/concerns, telephone on 0303 123 1113, or by post to: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. We would, however, appreciate the chance to deal with your concerns before you approach the Information Commissioner’s Office, so please contact us in the first instance.
How to contact us
If you have any questions about this privacy notice, (including any requests to exercise your legal rights) please contact us by either:
(a) email at email@example.com; or
(b) phone on +44 1416 288 796.
(b) phone on +44 1416 288 796.
We may change this privacy notice from time to time, when we do we will publish the new version of the policy on our website and platforms. We may also inform you via email or post.